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Shipping
All orders are shipped UPS Ground unless otherwise selected on checkout. Shipment will normally be made on the same day the order is received if it is placed prior to 2pm CST. Orders placed on weekends will ship the next business day. You will receive a tracking number when your order is shipped.
Availability of Paleo-Tech Designed Instruments
Paleo-Tech Concepts is really just me, Jim Kondrat. I have no employees and every Paleo-Tech instrument made requires at least eight hours of machining to create. As a result stock is constrained to a minimum. I work as fast as I can to fill your order but please allow up to 2 weeks for shipment. However, when an unexpected increase in large orders occurs, I can no longer ship within this period. You may wind up waiting a bit longer. If you are in dire need of a particular instrument, I will rush the order if possible, but keep in mind that others are also waiting for their instrument to be made. Please let me know if you have a research or fiscal deadline and I WILL MEET IT. If you have any questions, concerns, or additional requirements you can be assured that they will be taken care of. Availability of commercially manufactured instruments is normally immediate unless otherwise noted on their stock status.
Availability of Mitutoyo and SPI Instruments
These instruments are normally available for immediate delivery. I attempt to keep the stock status on the product pages current, however, if you are in a time critical situation regarding receipt of any item, please email or call to confirm availability.
INTERNATIONAL ORDERS (those outside North America) REQUIRED TO BE PRE-PAID IN FULL. If you wish to submit a purchase order instead of using a credit card, email your equipment needs and I will send an invoice with payment instructions.
International Orders are subject to import duties and fees. These vary country to country. If this is a concern, please contact your local agency for rates.
****INTERNATIONAL ORDERS THAT ARE REFUSED AT DELIVERY ATTEMPT ARE NOT REFUNDABLE *****
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